XXQ Does Refinishing Come With a Warranty? - Refinishing 101

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Does Refinishing Come With a Warranty?

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A couple reviewing a warranty from a refinishing company

When it comes to home improvement projects, a key consideration is the assurance that your investment is protected. Refinishing — a popular and cost-effective solution for revitalizing various surfaces in your home — often comes with the added benefit of warranties. In this article, we’ll delve into the world of refinishing warranties, shedding light on what they encompass, how they work, and what homeowners should know to make the most of their coverage.

The Refinishing Process

Whether it’s rejuvenating a worn bathtub, transforming dated countertops, or refreshing tiles, refinishing involves meticulous preparation, repair of imperfections, and the skilled application of specialized coatings. This process not only restores the aesthetic appeal of surfaces but also extends their longevity — a result that aligns with the promise of warranties.

Importance of Warranty in Refinishing

A warranty is a promise of quality and lasting performance. It shows that manufacturers and service providers believe in their work and products. While some may not think warranties apply to refinishing, they actually play a big role in ensuring customers are happy and their rights are protected.

An individual signing a contract with a pen, demonstrating commitment and legal agreement

Think of a warranty as a guarantee from the seller or maker. It says the product will do what it’s supposed to, or they’ll fix it or replace it within a certain time. This gives you peace of mind and protection if something goes wrong. Warranties also push manufacturers to make really good products because they have to fix any problems. They can also save you money if you need repairs later. They help build trust between you and the company. Having a warranty makes it easier to solve problems or get compensation if things don’t go as expected. They are super important for you as they make sure you’re safe, give you value, and help you feel good about your purchase.

Types of Warranties in Refinishing

Warranties in the context of refinishing typically fall into two categories: manufacturer’s warranties and service provider warranties.

Manufacturer’s Warranty

When you choose a refinishing product, it’s likely to come with a manufacturer’s warranty. This type of warranty covers the quality and performance of the coating itself. It assures you that the coating won’t peel, chip, or discolor prematurely under normal use. Manufacturer’s warranties vary in duration, often spanning from a few years to a decade.

Service Provider Warranty

Professional refinishing services also offer warranties. These warranties encompass the workmanship and application process. They assure you that the refinishing will be done according to industry standards and with attention to detail. Service provider warranties may include coverage for issues like adhesion problems or unexpected defects arising from the refinishing process.

A professional woman in glasses signs on paper that looks like a refinishing warranty document

Factors Influencing Warranty Coverage

Warranty coverage isn’t a one-size-fits-all concept; it’s influenced by several key factors that shape the extent of protection offered. These factors include:

  • Surface material
  • Quality of materials used
  • Skillful application
  • Maintenance and care

It’s important to understand that warranties have limitations and exclusions to ensure fair and reasonable coverage. These limitations may include factors such as 

  • Normal wear and tear
  • Failure to adhere to maintenance recommendations
  • Damage caused by external factors

Every Company is Different When it Comes to a Warranty

It’s important to recognize that every refinishing company may offer different warranty terms, coverage, and conditions. This is where informed decision-making becomes paramount — understanding the warranty landscape empowers you to make choices that align with your needs and expectations.

The best companies will stand by their work and this is usually reflected in their warranties. While warranties will vary depending on the type of property and the surfaces being refinished, no warranty is never a good sign for the longevity of your surfaces.

A good warranty for rental properties and commercial customers is generally a one-year warranty on all refinished surfaces. This is because rentals tend to accrue damage more quickly as renters are rarely as investment in the longevity of the surfaces as a homeowner would be, and are less likely to follow care and cleaning instructions.

Owner-occupied refinishing projects should look for anywhere between a one and five-year warranty, depending on the surface. 

One-year warranties are considered good for:

  • Floors
  • Sinks
  • Vanities
  • Chip repairs
  • Shower door installation (on the installation only)

Look for a longer warranty—up to five years with the most reputation companies—for the following refinishing projects:

  • Bathtubs
  • Kitchen countertops
  • Tile walls

Understanding the Details in Your Warranty

When evaluating warranties from different refinishing companies, it’s essential to carefully examine the fine print. Some warranties may initially seem appealing with extended coverage, such as a lifetime warranty or a ten-year warranty. However, delving into the fine print might reveal hidden clauses or conditions. Some companies may start charging customers a percentage of repair costs after a certain period, diluting the perceived value of the warranty.

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Whenever possible, opt for working with a company that offers a generous warranty. Not only will that give you the reassurance that they’ll stand by their work, but it will tell you their work is generally top-notch. After all, no company wants to send someone out multiple times over the course of years for free if they can avoid it. This focus on workmanship and product will ensure your surfaces are not only aesthetically pleasing but also durably refinished.

Knowing the details of what’s covered and what’s not can save you from potential surprises down the road. So, as you explore refinishing options and compare companies, make sure to not only consider the length of the warranty but also understand the terms and conditions that come with it. A well-informed decision ensures that your refinishing journey is not only transformative but also backed by the confidence of a reliable warranty.

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